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Return & Policy

Home Return & Policy

Return Policy

At Altuss, we take pride in the quality and craftsmanship of our products. All sales are final, and we do not accept returns.

Please Note:
  • We encourage customers to review sizing guides and product descriptions carefully before placing an order.
  • If you receive a defective or incorrect item, please contact us within 2 days of delivery, and we’ll work to resolve the issue promptly.

Exchange Policy

While we do not accept returns, we do allow exchanges under the following conditions.

Exchange Eligibility
  • Exchanges must be requested within 2 days of receiving your order
  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Exchanges are only allowed for size or color, subject to availability.
  • If your requested item is unavailable, we will issue store credit.
How to Exchange
  • Email us at [[email protected]] with your order number and exchange request.
  • We’ll provide you with the next steps.
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